Privacy Policy

Gitanjali Group of Schools Website Privacy Policy

This privacy policy ("policy") will help you understand how Gitanjali Group of Schools ("us", "we", "our") uses and protects the data you provide to us when you visit and use the website.

We reserve the right to change this policy at any given time which will be updated from time to time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behaviour.

When you apply for admission through our website, we may collect additional personal data of the parent and child seeking admission in our school.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behaviour and personal preferences.
  • Data collected for a child’s admission will be used only for processing of the child’s admission.
  • Data collected for a child’s admission does not guarantee the child’s admission into our school.

Safeguarding and Securing the Data

Gitanjali Group of Schools is committed to securing your data and keeping it confidential. Gitanjali Group of Schools has done reasonably everything in its power to prevent data theft, unauthorized access, and disclosure by implementing the currently available technologies and software, which help us safeguard all the information we collect online.

Some or all of the Gitanjali Group of Schools website may be managed by external third parties. Gitanjali Group of Schools has reasonably been assured by all contracted third parties of the security of Gitanjali Group of Schools website and website visitor data. However, Gitanjali Group of Schools will not hold liability over the security of data handled by any third party contracted by Gitanjali Group of Schools.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour (analyse web traffic, web pages you visit and spend the most time on).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links Gitanjali Group of Schools is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information. Any information not disclosed may affect the acceptability of an application for admission to Gitanjali Group of Schools submitted through the website.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Gitanjali Group of Schools will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Online Payment Terms and Conditions / Refund Policy:

Application and Acceptance of the Terms

If a payee is availing of the online payment services, it will be assumed that the payee is in acceptance of Gitanjali Group of Schools (here in after referred to as “Gitanjali”) online payment policies and terms and conditions. For all online payments, payees are required to note the transaction number and order number for future reference.

Privacy policy

The details provided by you shall be utilized only for the purpose of receiving the payments to be made by you to the institution. All data shall be kept secure, and shall not be divulged to anyone or utilized for any other purpose.

Network/Technical errors: 

In the event the network is experiencing any server related technical errors, the payee shall, before initiating the second payment, check whether their Bank Account has been debited and accordingly proceed.

If the payee Bank Account is debited, do not make the payment again and immediately contact the school via e-mail or as provided in our contact page. If the Bank Account is not debited, the payee may initiate a fresh transaction to make the payment. 

If the payee has not received a transaction confirmation from the payment gateway due to network or other technical errors, they will not receive a softcopy of the Fee Invoice.

If multiple payments for same services have been made, any excess payment will be auto adjusted against the next fee dues. To request any other resolution for the same, payees are required to contact the school within 24 hrs.

Fees once paid will not be refundable once the payment is completed. Request for any type of Refund, for any reason, will be at the sole discretion of Gitanjali and may be processed within 15 working days. Transaction fees charged will not be refunded/ reversed in the case of any refund or reversal of a transaction.

Gitanjali assumes no liability whatsoever for any monetary or other damage suffered by the User on account of:

The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection there to; and/ or Any interruption or errors in the operation of the Payment Gateway.

Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, the does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.

Gitanjali, the Payment Service Provider(s) and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website/Portal.

The payee agrees that under no circumstances Gitanjali or its Associates or the Payment Gateway Service Provider shall be held responsible for any fraudulent transactions.

Debit/Credit Card, Bank Account Details

The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the User shall not use a debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details.

The User may pay his / her amount to Gitanjali by using a debit/credit card or through online banking account. The User warrants, agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card / bank details:

The User is fully and lawfully entitled to use such credit / debit card, bank account for such transactions,

The User is responsible to ensure that the card/ bank account details provided by him/ her are accurate,

The User is authorizing debit of the nominated card/ bank account for the payment of fees selected by such User along with the applicable Fees.

The User is responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by the User inclusive of the applicable Fee.


The articles, information and documents provided on this website are purely for information purpose and no legal commitment whatsoever are attached to the same in case of any inadvertent error that might have occurred due to unavoidable circumstances in spite of all the efforts put by the website management team.